Privacy Policy
Effective Date: January 01, 2025
Praesum Healthcare (“Praesum Healthcare,” “we,” “us,” or “our”) is committed to protecting the privacy of our patients, prospective patients, website visitors, and others who interact with our websites and services. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit websites owned or operated by Praesum Healthcare and its affiliated entities, including but not limited to Sunrise Detox, Evolve Recovery Center, and The Counseling Center (collectively, the “Affiliated Providers”).
By using our websites or any other services, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Mailing address
Email address
Telephone number
Date of birth
Insurance information
Emergency contact information
Information related to treatment inquiries, admissions, appointments, or healthcare services
We may also collect information automatically when you visit our websites, including:
IP address
Browser type and version
Device information
Pages viewed
Website usage data
Cookies and similar tracking technologies
How We Use Your Information
We may use collected information to:
Respond to inquiries and requests
Verify insurance benefits and eligibility
Schedule appointments and admissions consultations
Provide healthcare and support services
Communicate with patients, prospective patients, and authorized representatives
Improve website functionality and user experience
Maintain security and prevent fraud or unauthorized access
Comply with legal, regulatory, and accreditation requirements
Healthcare Privacy and HIPAA
Certain information collected in connection with healthcare services may be protected under the Health Insurance Portability and Accountability Act (“HIPAA”) and other applicable federal and state privacy laws.
Where applicable, Praesum Healthcare and its Affiliated Providers maintain and protect Protected Health Information (“PHI”) in accordance with HIPAA and applicable laws. Patients may receive a separate Notice of Privacy Practices that further explains how their PHI may be used and disclosed.
Cookies and Tracking Technologies
Our websites may use cookies, web beacons, analytics tools, and similar technologies to improve website functionality, analyze traffic patterns, and enhance user experience.
Users may adjust browser settings to refuse cookies or alert them when cookies are being used. Disabling cookies may affect certain website features and functionality.
Information Sharing and Disclosure
We may disclose information to:
Praesum Healthcare affiliates, including Sunrise Detox, Evolve Recovery Center, and The Counseling Center
Healthcare providers involved in treatment, admissions, or care coordination
Insurance companies and third-party payors
Service providers performing functions on our behalf
Professional advisors, auditors, and consultants
Government agencies, law enforcement, or regulators when required by law
We do not sell, rent, or trade your personal information with third parties. No mobile phone data or customer information will be shared with third parties for marketing or promotional purposes.
Information may be shared with authorized vendors, contractors, and service providers solely as necessary to provide services, coordinate care, process transactions, support business operations, or comply with legal obligations. These parties are required to maintain the confidentiality and security of the information they receive.
SMS and Mobile Communications
If you provide your mobile phone number, you may receive calls or text messages related to admissions, appointments, treatment services, billing matters, customer support, or other healthcare-related communications.
Message and data rates may apply. Message frequency may vary. You may opt out of text messaging communications at any time by replying STOP to a message or by contacting us directly.
No mobile phone data or customer information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data, consent information, and related records will not be shared with any third parties except as necessary to facilitate the delivery of SMS communications or as required by law.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
Your Privacy Rights
Depending on your state of residence and applicable laws, you may have the right to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Opt out of certain communications
Exercise other rights provided by applicable privacy laws
To exercise any applicable rights, please contact us using the information provided below.
Third-Party Websites
Our websites may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of any third-party websites.
Children’s Privacy
Our websites are not intended for children under the age of 13, and we do not knowingly collect personal information from children through our websites without appropriate consent or legal authorization.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Praesum Healthcare
1655 Palm Beach Lakes Blvd
West Palm Beach, FL 33401
561-318–4401
staff@praesumhealthcare.com